Technical Writer and Learning Developer with Author-it (ASC)

If you’re a skilled technical writer with an intuitive understanding of user needs, here’s your next exciting challenge.

We’re growing fast, join us for the ride.

What if you could join an international tech organisation, as they continue to expand? Get on the inside, just in time to play a key part in it all?

At Author-it (ASC) we provide an innovative cloud-based content development platform that lets businesses create, use and share content and critical documentation from anywhere in the world, and lately, we’ve been growing. We have two products serving different industries: Docuvera focuses on SaaS solutions for the Life Sciences content lifecycle, while Author-it focuses on e-learning and technical publications. We’re scaling up our product offering and building on our impressive client base - and we’re doing it fast.

Take on a role where you’ll make a real impact.

Right now, we’re looking for a strategically minded innovator to join us as our primary content writer, playing a key role in the design, development and management of our public knowledge centre and our training and learning curriculum.

Get ready to become a subject matter expert in our product and its documentation. You’ll collaborate closely with our Release and Product managers to stay up to the play on new features and enhancements, and you’ll run regular review cycles to make sure content is up to scratch before it’s deployed. We’re after a true forward-thinker. Someone to adopt a superior knowledge of our user and their end-to-end journey and apply all that to developing a content strategy that sees needs are met seamlessly, every step of their way.

Put your unique skills to work

You’ll have a special set of skills, and we can’t wait to see where they take you. With several years in a similar role behind you, you’ll be no stranger to providing high-quality user docs for commercial software products. You’re a razor-sharp technical writer, familiar with learning tools and tech, editors, help systems and web technologies, and, like us you’ll be poised to grow. You’ll be ever ready to learn and adapt, getting to know new technical terminology and systems, and always up to take on a new challenge.

As our content writer, it probably goes without saying you’re an ace communicator – you’ll be able to explain updates and ideas right down to the details to anyone and everyone, and you’ll work effectively both independently and within the wider team – but our people make that part easy!

Watch your ideas take shape.

Got ideas? Great. We can’t wait to hear them. A constant drive for improvement runs through the heart of our culture, so if you’re the sort who spots problems and immediately looks for solutions, you’ll fit right in.

While we’re an international company, New Zealand is our control centre. Across our two local offices we are one cohesive, high-performing team. Here in Palmerston North, you’ll enjoy the support of a fun and friendly team of people who work hard and work well – every day.

Ready for an exciting challenge?

Maybe you’re used to a start-up environment and will bring all the agility and energy of that world, but what you’ll get here is the excitement of growth without uncertainty. You’ll get leaders who are seasoned experts, and a company with a solid history that’s here to stay.

So now is truly the time. Make the leap and join us for this exciting ride.


This role is being managed by HainesAttract – all applicants must have the legal right to work in New Zealand. 

Or, know someone who would be a perfect fit? Let them know!


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